Privacy Statement

Privacy Statement

Lachlan Shire Council is committed to protecting your personal information. This Privacy Statement outlines our practices relating to personal information collected through various Council-owned websites.

Council has adopted a Privacy Management Plan in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).  The Privacy Management Plan explains how we manage personal and health information under NSW privacy laws including the PPIP Act and the Health Records and Information Privacy Act 2002 (HRIP Act).

For more information see Council’s Privacy Management Plan(PDF, 1MB)

Further privacy information can be found on the NSW Information and Privacy Commission (IPC) website, www.ipc.nsw.gov.au.  If you have specific concerns or questions, please contact us.

What is personal information

Personal information relates to individuals and includes any information or opinion about them.  It can include a name, address, phone number, email address or any information from which a person’s identity can be reasonably ascertained.                                                                                       

Collection of personal information

We collect, store and use a broad range of information, which may be stored in hard copy or electronic form.

We will only ask for your personal information for a lawful purpose directly related to our functions. We will only ask for personal information directly from you or your authorised agent. In the case of a person under the age of 16 years, we will ask for that information to be submitted by a parent or guardian.

We provide a wide range of online services, including electronic forms for council services. We may need to collect your personal information to assist you when you access our online services or engage with us. The supply of this information is voluntary. If you do not wish to provide your personal information to us, we may be unable to provide you with the services required.

What information do we collect

When you provide information in relation to Council services and other functions, or conduct a transaction on one of our websites, we collect the personal information you give us, such as your name, address, email address, telephone number and other details provided.

The information we collect via Council websites may include:

  • the content of any electronic forms you submit, documents you provide, or transactions you make via the websites
  • messages or comments you submit to us via the websites or to email addresses displayed on Council’s websites
  • personal information such as name, address, email address and telephone number, and any other information collected within online forms on our websites.

Use of personal information                 

We will use your personal information for the purpose it was collected or a directly related purpose.  We may also use your information to exercise other functions, such as updating our customer records or informing you about other Council services. We may disclose your information to third party agencies to exercise Council functions in accordance with applicable legislation.

In addition to providing services to you and carrying out your requests, we may use or disclose personal information that we collect for other purposes permitted under the PPIP Act, the Privacy Code of Practice for Local Government or other legislation.

You have the right to access any of your personal information that we hold, without excessive delay or expense. You also have a right to request to have your personal information amended so that it is accurate and up to date. If you have any queries about privacy or wish to access or correct your personal information please contact us.

Publication of content

Content submitted by you for publication may be disclosed to all visitors of our websites and republished at our discretion. In submitting such content, you warrant that the content is owned or produced by yourself or you otherwise have permission to assign publication rights to us.

By providing personal information, either your own or that of a third party, as part of publishable content, you confirm you have permission to disclose this information and indemnify us against any consequences resulting from the publication.

If you find your personal information published on our websites without your consent, or you suspect any loss or misuse of your personal information, please contact us immediately

Contact Details

If you would like to contact Council to update your details, advise of queries or concerns, or provide comment:

Lachlan Shire Council

58-64 Molong Street

CONDOBOLIN  NSW 2877

PO Box 216, CONDOBOLIN NSW 2877

Phone: 02 68951900

Email:   council@lachlan.nsw.gov.au